1. What data are we collecting and processing?

Your personal data are managed and stored according to our Personal Data Protection Policy. You can be familiar with the Personal Data Protection Policy at: www.russiansupportvisa.com

Alfa Prime Service Ltd is a data controller in accordance with article 4, paragraph 7 and a processor in accordance with article 4, paragraph 8 of Regulation (EU) 2016/679.
The data that we are processing are those laid down by Regulation (EU) 2016/679 and the effective legislation of the Republic of Bulgaria.

2. Why do we need to process personal data?

We need your data in order to be able to comply with: the requirements of the effective legislation applicable to public companies, including for the protection of the rights of the shareholders and bondholders of Alfa Prime Service Ltd, the requirements of the labour legislation;contractual commitments.

3. What do we do with your data?

We may collect your personal data through:

We may collect your personal data through:

information you provide;
when submitting documents when applying for a visa to Russia
declarations, confirmation letters completed by you;

Data is stored and processed at the Company’s office at the following address: Plovdiv, 4001 Port Artur 10. Rosario Onorato

Your personal data may be provided to:

Ministry of Foreign Affairs of the Russian Federation, regarding the issuing of an entry visa for the Russian Federation

4. How long do we store your data?

Your personal data shall be stored in accordance with the requirements of the applicable legislation of the Republic of Bulgaria or within the prescribed limitation period.

After this period, all documents containing your personal data will be deleted or destroyed by cutting.

5. What are your rights?

If you think your personal data that we are processing is incomplete or incorrect, you can ask to become familiar with them. To do this, contact us by sending a request in the format of the attached template.

You may exercise your rights to update your data, to block their processing or to request to be deleted by referring to the Data Protection Officer at the following email addresses: info@russiansupportisa.com, by sending a letter to the following postal address: Plovdiv, 4001 Port Artur 10. Rosario Onorato. Your complain will be duly considered and we will contact you to resolve the problem.

Even after that, if you still believe your data has been used incorrectly, according to the law you have the right to address the Commission for Personal Data Protection at the following address: Sofia 1592, 2 Tsvetan Lazarov Boulevard, and email: kzld@cpdp.bg.